Workshop on “EFFECTIVE MANAGEMENT OF PHYSIOTHERAPY DEPARTMENT”


Sancheti healthcare academy in collaboration with physiotherapy department organised a workshop 

“EFFECTIVE MANAGEMENT OF PHYSIOTHERAPY DEPARTMENT”

Dr. Gajanan Bhalerao, HOD Physiotherapy department, Sancheti Hospital

Dr. Vivek Kulkarni Coordinator of the workshop 

Date 20/01/2016 -21/01/2016

Venue: Sancheti Healthcare Academy Shivajinagar Pune.

PREAMBLE-

Sancheti Institute of Orthopedics and Rehabilitation and Sancheti college of Physiotherapy have always been working hard to give their best in patient care and education respectively.

Quality, Professionalism and Excellence all are imbibed in the goals of the institute.

A two days workshop on “EFFECTIVE MANAGEMENT OF PHYSIOTHERAPY DEPARTMENT” has been organised keeping in view the Vision,Mission and Values of the Sancheti Hospitals.

The two days schedule has been prepared to provide an avenue for post graduate physiotherapists to not just develop most current clinical skills in best patient care and learn advances in Physiotherapeutics but also to acquire an experience in various aspects of administration apart from gaining academic knowledge.

This workshop involves participation of highly competent faculty having rich experience in their field.To highlight our founder President Dr.K.H.Sancheti and the very dynamic Executive Director Mrs.Manisha Sanghavi are amongst the top faculties apart from the others.

During the workshop a couple of important aspects like Management Skills,Leadership,Legal aspects,Documentation,Accreditation,Budget,Business Writing,Performance Reviews,Patient Satisfaction Survey and many such others will be covered.

The workshop will be conducted at Sancheti Health Care Academy(SHA) the academic arm of Sancheti Group.

OBJECTIVES-

To make the participants aware about the administrative aspects required for smooth functioning of the Physiotherapy Department.

To help the participants in gaining knowledge on certain aspects pertaining to their curriculum.

This workshop will provide an avenue for the participants to acquire administrative knowledge which will in turn help them plan and set up an independent Physiotherapy department.

By the end of attending this workshop participants which are mainly post graduate physiotherapy students,will understand about-

Various elements of Administration

Various aspects of Accreditation

Various components of documentation

Principles of ethics and their importance in practice

Learn how to acquire Leadership Skills

Understand the importance of communication Skills

Understand about Management Skills

Learn legal aspects in patient care

Gain knowledge in finance and learn about budget planning

Learn about Business Writing Skills

Will acquire knowledge pertaining to efficient patient care like customer satisfaction index,patient satisfaction survey,productivity.

 

WORKSHOP ON EFFECTIVE MANAGEMENT OF PHYSIOTHERAPY DEPARTMENT

PROGRAM SCHEDULE

20TH JAN 2016

Administration- A director’s perspective Mrs. Manisha Sanghavi

 

9.15 am – 9.45 am

 

Leadership Dr. Gajanan Bhalerao 9.45 am – 10.30 am
Tea Break 10.30 am – 10.45 am
Business writing skills Mrs. Archannaa Sabharwall 10.45 am – 12.15 pm
Management Skills Dr. Bokil 12.15 pm – 1.15 pm
Lunch Break 1.15 pm – 2.00 pm
Customer Satisfaction Index Dr. Amruta Potdar 2.00 pm – 2.30 pm
Documentation Dr. Gajanan Bhalerao & Dr.Ankit 2.30 pm – 3.30 pm
Communication Skills Dr. Vasanti Joshi 3.30 pm – 4.00 pm
Tea Break 4.00 pm – 4.15 pm
Operational Intergration Mrs. Deepa Saran 4.15 pm – 4.45 pm
National Accreditation Board of Hospitals and Healthcare Providers Dr. Aishwarya Gaikwad 4.45 pm – 5.15 pm

 

 

21ST JAN 2016

Performance Review Dr Gajanan Bhalerao & Dr. Ankit Srivastava 9.00 am – 10.00 am
Professional Ethics Dr. Vasanti Joshi 10.00 am – 10.30 am
Tea Break 10.30 am – 11.00 am
Accounting and Financial Management Mr. Pawar 11.00 am – 1.00 pm
Lunch Break 1.00 pm – 2.00 pm
Legal Aspects Dr. Bokil 2.00 pm – 3.00 pm
Key Result Area Dr. Gajanan Bhalerao 3.00 pm – 3.30 pm
Productivity Dr. Ankit Srivastava 3.30 pm – 4.00 pm
Tea Break 4.00 pm – 4.15 pm
Setting up of a physiotherapy department and audit Dr. Gajanan Bhalerao 4.15 pm – 4.45 pm
Patient Satisfaction survey Dr. Ankit Srivastava 4.45 pm – 5.15 pm
Feedback and Valedictory 5.15 pm – 5.30 pm

 Feedback analysis 

  Outstanding Excellent Good Average Poor
1 Workshop standard 23% 60% 18% 0% 0%
2 Knowledge of the Course instructors 28% 65% 5% 3% 0%
3 Ability of the instructors to teach the participants 20% 50% 30% 0% 0%
4 Relevance of the workshop contents to your professional practice 28% 50% 23% 0% 0%
5 Presentation by the Course instructors 18% 45% 35% 0% 0%
6 The manner in which your queries and doubts were handled/ answered 28% 48% 23% 0% 0%
7 Do you recommend this type of course to others? YES

Dr. Gajanan Bhalereao's workshop

 

Rating of Content of the workshop
Sr. No.   Outstanding Excellent Good Average Poor
1 Administration- A director’s perspective 38% 53% 10% 0% 0%
2 Leadership 33% 35% 23% 0% 0%
3 Business Writing skills 70% 23% 5% 0% 0%
4 Management Skills 10% 20% 58% 10% 0%
5 Customer Satisfaction 25% 28% 40% 5% 0%
6 Documentation 30% 50% 18% 0% 0%
7 Communication Skills 35% 43% 20% 0% 0%
8 Operational Intergration 13% 48% 35% 0% 0%
9 National Accreditation Board for Hospitals and Healthcare Providers (NABH) 13% 48% 35% 0% 0%
10 Performance Review 50% 35% 15% 0% 0%
11 Professional Ethics 28% 53% 23% 0% 0%
12 Accounting and Financial Mangement 20% 45% 28% 5% 0%
13 Legal Aspects 45% 30% 18% 3% 0%
14 Key Result Area(KRA) 30% 35% 28% 3% 0%
15 Productivity 35% 30% 28% 3% 0%
16 Setting up a physiotherapy department and Audit 45% 35% 18% 0% 0%
17 Patient Satisfaction 40% 33% 23% 0% 0%

 

rating of workshop content 2

Student Feedback

1.

What did you learn in the workshop?

Communication skills, Leadership quality, Hospital administration, Management skills, Ethics, Profit and loss, Never give your tools to others, Always talk about others, Always talk about other’s benefit, Management only understands figures, whenever you approach with problem also come with a solution for it.

What was good in workshop?

Demonstration of performance review, Audio-visual aids used, Comfortable environment for students.

What was bad in workshop?

Ineffective technical management, White power point presentations

2.

What did you learn in the workshop?

Performance review should also be done for students for betterment but in the same way as it was shown in role play by making communication effective by making student fully comfortable. We all have been already communicating with patients but workshop taught how to communicate professionally. Acquired knowledge regarding documentation, business writing skills. All sessions were very informative.

What was good in workshop?

All the sessions were up to the mark, informative, changed my perception towards professional behavior, documentation etc.

What was bad in workshop?

Time management

3.

What did you learn in the workshop?

Content of the workshop and contribution from all the speakers is greatly appreciated. Personal and professional developmental skills in a simple and easy way. Workshop on safety- patient and staff (emergency fire escape) (patient transfer) can be conducted. Pilot Workshop has worked!!!

What was good in workshop?

Speakers were approachable, interaction was free, Audio-visual aids used, really great and rewarding.

What was bad in workshop?

Technical issues and a little problem in time management

4.

What did you learn in the workshop?

The workshop was arranged very well, Administration skills, Management skills, Little part of personality development, A director’s perspective Was nicely put forward and gave motivation to what we are practicing.

What was good in workshop?

Organization was very good, No time wastage was done, Snacks & tea was good.

What was bad in workshop?

Was little overloaded, Group discussion can be added.

5.

What did you learn in the workshop?

I got basic ideas about management related to finance and time. This will help me when I start my own setup and with experience I’ll understand it better. Also leadership qualities taught will help me in my set up. Group activities should be included as a part of a workshop by giving situations.

What was good in workshop?

The knowledge given and the interactive session between speaker and us was very helpful.

What was bad in workshop?

Do better demonstration of management and leadership skills.

6.

What did you learn in the workshop?

How Sancheti Hospital works.

What was good in workshop?

Gajanan Sir’s lecture Memorable.

What was bad in workshop?

Keep the lectures till 5 or be in time because it is so tiring to manage our saturation level. You should manage time according to the others also.

 

 

 

 

7.

What did you learn in the workshop?

Efficient way to learn administration/management issues related in department setup, SHOW OFF (Appropriate way)(Dr. Gajanan) , Legal issues very good.

What was good in workshop?

Sessions by Dr Ankit and Dr Gajanan were very interactive, periodic updates by Dr Vivek sir, Legal issues

What was bad in workshop?

Management skills were not very appropriate, could have been much better, Too many presentations, Some Speakers exceeded their time a lot.

8.

What did you learn in the workshop?

Take ownership, Team work and leadership, Importance of CSI, PR and Documentation, Interpersonal relations, Preach before you Practice, Performance review to be done between student and teacher as well for better growth.

What was good in workshop?

Informative and interactive sessions, Eminent authors(Great management by Dr.Vivek Kulkarni Sir), Great Quotes by Dr. Gajanan

What was bad in workshop?

Many back to back lectures, Time management.

9.

What did you learn in the workshop?

Appreciate yourself to get appreciated by others(Dr. Gajanan), Qualities to aquire to be a good leader as well as a manager, legal aspects in Medical field and its importance.

What was good in workshop?

Performance review demo by Dr. Ankit and Dr. Gajanan, Business writing skills, Goal setting and SWOT analysis

What was bad in workshop?

NABH functioning not fully understood, adequate break time should be there between the lectures.

 

 

 

10.

What did you learn in the workshop?

Thank you very much for having conducted this workshop. It will definitely help us in being polishe d diamonds in Sancheti. Better management strategies, Actual “mature , innovative” handling of day to day activities, Legal aspects, To Promote self as well as fellow colleagues growth with ease.

What was good in workshop?

Adequate knowledge, Transparency, How to plan, execute and analyze, Best Speakers:- Mrs. Archana Sabharwall, Dr. Gajanan Bhalerao, Mrs. Deepa Saran, Mr. Pawar and expert’s advise given free of cost without compromising on anything.

What was bad in workshop?

Nothing. I was expecting a lot to listen to K.H. Sancheti sir.

11.

What did you learn in the workshop?

Leadership qualities, Professionalism, Management skills, Financial management, Documentation and personality development as a physiotherapist in different posts and roles. Different aspects, procedures and domains required that helps in smooth and efficient working of physiotherapy department.

What was good in workshop?

A very lively, interactive and refreshing experience, All the sessions were informative and was explained according our level of understanding, All aspects of effective management of a physiotherapy department was covered.

What was bad in workshop?

Nothing

 

2 responses to “Workshop on “EFFECTIVE MANAGEMENT OF PHYSIOTHERAPY DEPARTMENT”

  1. Hi Gajanan, Warm greetings.  Looking to the contents of the post felt had I known it before would have definitely wanted to attend it….Hoping for an pre intimation in future abt workshop/seminars in future to enrich. ..RegardsDr Dipti

    Sent from Yahoo Mail on Android

    • Thanks Dipti for your feedback. This time this workshop was only open to our MPT students. Next workshop will be in the month of March 2016 (Date not yet finalized). Future workshop will be Open to faculty and MPTs outside Sancheti group also.

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